Large-party requests arrive overnight · a deposit rule removes the no-show
Reservations with deposits for large parties
Availability read from the book, the deposit held, the confirmation sent — in the thread they wrote to.
Menu, allergen and private-event enquiries
Answered from the printed sheet; private events go to the events manager with the thread.
Seasonal broadcasts to past diners
The Ramadan menu, the New Year seating, sent to the people who came last year.
Written before build, signed by you, visible in every trace. This is the part a chat tool cannot offer and the reason a regulated team can say yes.
never promises a specific table
never answers an allergen question without the printed sheet
hands private events to the events manager with the thread
Sector named, client not. Every entry is a number we counted, never an estimate.
First entry after the first pilot.
Within five working days you get a working desk on your own number — answering, booking, reporting live — and the number we would move.
OR TRY THE OUTBOUND ONE
Type your number. An invitation lands on your WhatsApp. Tap it and the desk answers.
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Write to it in your language.
Try it as the reservations desk. It follows the three rules.